Best Places To Stay Near The SAP Center – The Arena Hotel

Room Features and Amenities

We offer numerous guestrooms to fit the needs of our guests appropriately, including Deluxe King, Double Queen, and Deluxe Suites, with ADA Rooms in each type. Wake up each morning and prepare yourself a steaming cup of Joe with an in-room coffeemaker. A microwave and refrigerator are also provided for storing and preparing food and drink items. Are you in need of a little entertainment? Click on a flat-screen TV to watch your favorite show or surf the web with our high-speed WiFi. You are sure to sleep well on a supremely comfortable mattress with plush pillows. Wake-up calls are available for those who need a little extra care.

Property Features and Amenities

Be sure to take advantage of our many property features and amenities during your stay at Arena Hotel. Guests traveling for business are sure to appreciate our on-site business center and meeting rooms. Self-service laundry facilities are also available. Whether it is getting directions to the convention center or recommendations for the best seafood restaurant in town, our staff is here to assist with all your needs.

Policies, Location, and Attractions

We pride ourselves on being a 100% smoke-free accommodation. Guests who smoke must do so in designated smoking areas. Unfortunately, pets cannot stay at Arena Hotel. There are plenty of delicious eats in San Jose. Be sure to check out the Adega, La Foret, and Naschmarkt restaurants. San Jose offers its guests plenty of exciting sites and attractions, including the Winchester Mystery House, Tech Interactive, Children’s Discovery Museum, California’s Great America, and Santana Row.

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Arena Hotel Features & Amenities

General Services

Free Parking Elevator Alarm Clocks Microwave High-Speed Internet Guest Laundry Facilities Express Check-In/Check-Out Cable TV 24-Hour Front Desk Non Smoking Rooms In-Room Coffee Hairdryer Flatscreen TV Direct Dial Phones Air Conditioned Refrigerator Iron/Ironing Board Heater

Business Services

Business Center Meeting Facilities Wireless High Speed Internet (Free)

Family

No Pets Allowed (ADA Defined Service Animals Allowed)

ADA/Accessible
Features for the
Overall Property

WCAG Level 2.1 Website Accessible Entrance to Restaurant Hotel Provides Proper Number of Accessible Guest Rooms Stipulated by ADA TDD Telephone Accessibility Equipment for The Deaf Fire alarms in the hotel have a visual alarm strobe light Service Animals Allowed At No Additional Charge Braille Signage throughout property All hallways and corridors free of any steps or abrupt vertical level changes People in Need of Accessible Features Can Book Accessible Rooms During The Same Time and Terms That Others Can Reserve Rooms ADA Accessible Guest Room No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and entrance Wheelchair Accessibility Throughout Guest Room and Guest Bathroom per ADA Standards Accessible Guest Rooms with 32 Inch Wide Openings Hotel Provides Proper Number of Accessible Parking Spots Including Van Accessible Spots Stipulated by ADA TTY available at the front desk so that lodging facility personnel can communicate with persons who are deaf or have speech impairments Accessible Business Center Ground Floor Hotel Entrance Staff Has Access to Information About Guest Rooms Door hardware (lever, pull, panic bar, etc.) usable with one hand, without tight grasping, pinching or twisting of the wrist All sidewalks and walkways free of any objects that pose a hazard to persons with low vision Registration Desk, Lobby, Guest Rooms, and Exterior/Interior Amenities are Accessible From The Public Sidewalk All areas of the hotel are accessible by wheelchair – including a wheelchair accessible route from the accessible parking spaces to the facility’s front entrance and to the key areas of the facility No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and guest room entry Wheelchair Accessible per ADA Standards Accessible Public Restroom Key card reader positioned so persons who use wheelchairs may approach and operate the opener Van Accessible Parking Accessible Elevator Hotel corridors a minimum of 36” wide Staff is Trained to Offer Assistance to Ensure Accessibility 32 Inch Wide Openings to Common Areas Exterior stairs built so blind persons and persons with low vision will not hit their head Signs on The Property Include Braille are Easy to Read and Free From Reflective Material Roll-in ADA showers available All doorways to and within Accessible Guest Rooms are Wheelchair Accessible On-Site Designated Accessible Parking Wheelchair Accessible Route From The Accessible Parking Space To The Facility’s Entrance, Registration Desk, Guest Room, and Exterior/Interior Amenities Accessible Registration Check-in Counters/Other Counters Serving Guests Have A Lowered Portion No More Than 36" High or Has A Folding Shelf At 36" High To Allow Persons Who Use Wheelchair No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible guest rooms and common areas

Arena Hotel Policies

These are general hotel policies. Policies may vary per room type. Please check the accompanying room details accordingly.

Check in Time - 04:00 PM
Check out Time - 11:00 AM
Currency - USD ($)
Early Check In

We do permit early check in based on availability.  Please contact us ahead of your arrival to inquire about this benefit.

Cancellation Policy

24 hours
Policy Details

We have a 24 Hour Cancellation Policy. If you wish to cancel or modify a reservation, you must do so by 4 PM 24 hours prior to your arrival date. If you cancel or modify post the expiration of the Cancellation Period or you fail to show up, a no-show charge will be levied on your credit card for one full night plus taxes and fees.  Credit cards are pre-authorized prior to arrival.  The Hotel is not responsible for guaranteeing the reservation if an invalid or expired credit card is provided.  The name on the credit card used to check-in to pay for incidentals must be the primary name on the guestroom reservation.  Government issued photo identification and a credit card are required in order to check-in.

If you have made a reservation with an Advance Purchase Discount, you will NOT be able to cancel or modify this pre-paid non-refundable reservation type.

Note: Our office hours are 24 hours.

The Arena Hotel is a 100% Non Smoking Hotel.

General

Our boutique hotel in Silicon Valley offers comfortable guestrooms and first-class amenities.  Our property also features complimentary laundry facilities, meeting rooms, a business center, and an around-the-clock front desk. 

Services

Arena Hotel offers the following services: wake-up calls, fax/photocopying, 24-hour friendly staff members, and daily housekeeping. 

Guest Parking

Enjoy FREE parking when you stay at Arena Hotel. 

Internet

High-speed WiFi is included with your stay. 

Children and Extra Beds

Children of all ages are welcome.  Those aged 18 years and older are considered adults.  There is no capacity for extra beds or cots.

Pets

Unfortunately, pets are not allowed at Arena Hotel. 

Accepted Payment Methods

Visa, MasterCard, American Express, Discover, Cash. This hotel reserves the right to pre-authorize credit cards prior to arrival.

Terms & Conditions

This property is privately owned and the management reserves the right to refuse service to anyone and will not be responsible for accidents or injury to guests or for loss of money, jewelry or valuables of any kind.  Once checked in, no cancellations.  All linens are inventoried: missing or damaged linens will be charged.  NO PETS ALLOWED.  Guest rooms that have evidence of pet dander and/or odor will be charged a $150 non-refundable fee for deep cleaning services. Any damages to hotel property will be charged an additional fee upon assessment.  This is a NON-SMOKING facility. Guest acknowledges that smoking is not allowed in guest room or within hotel facility. If anyone in guest's party smokes in the guest room, guest hereby expressly authorizes hotel management to charge credit card the amount of $250.00 to reimburse the property for the additional cost of cleaning guest room.  If your reservation has been paid in advance or you elect to pay by cash, a $150 security deposit via credit card will be required upon check-in and will be charged in the event that damages outlined herein occur.